🔒 Privacy Policy  Updated: January 2026 🛡️ PDPA 2010 Compliance  · Full Data Protection 🔐 256-bit SSL Encryption  · Bank-Level Security 👤 Data Access Rights  · Can Be Submitted at Any Time 💳 Secure Payments  Touch 'n Go · DuitNow · GrabPay · FPX 📧 Privacy Support  [email protected] · 24/7 🔒 Privacy Policy  Updated: January 2026 🛡️ PDPA 2010 Compliance  · Full Data Protection 🔐 256-bit SSL Encryption  · Bank-Level Security 👤 Data Access Rights  · Can Be Submitted at Any Time 💳 Secure Payments  Touch 'n Go · DuitNow · GrabPay · FPX 📧 Privacy Support  [email protected] · 24/7
Updated: January 2026

95asia Privacy Policy — Personal Data Protection for Malaysian Players

At 95asia, your privacy is not just a box to tick — it is a responsibility we take seriously every day. This document clearly explains what data we collect, why we need it, how we protect it, and your rights as a player in Malaysia.

PDPA 2010 Compliant SSL 256-bit Data is not sold
OUR PRIVACY COMMITMENT
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Bank-Level Encryption

All data is transmitted and stored using SSL 256-bit encryption — the same standard used by Malaysia's major banks.

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Data Not Sold

95asia has never sold or rented your personal data to any third party for marketing purposes.

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Full Right of Access

You have the right to access, correct, or request deletion of your data at any time through our support team.

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Malaysia PDPA Compliance

We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of data handling.

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Policy Section
Jan 2026
Latest Update
PDPA
MY Compliance
256-bit
SSL Encryption

95asia's Six Core Privacy Principles

How we handle your data is built on six core principles that are non-negotiable.

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Purpose-Limited Collection

95asia only collects personal data that is strictly necessary for the stated purposes — providing platform services, processing transactions, verifying identity, and meeting legal obligations. We do not collect data in bulk "just in case". Every piece of information you provide to 95asia has a clear and justifiable purpose, and we will not use it for any other purpose without your prior consent.

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Top-Grade Storage Security

All data you provide to 95asia is stored on servers protected with AES-256 encryption and transmitted over secure SSL/TLS connections. Access to databases containing members' personal data is strictly restricted and monitored — only staff who genuinely require it to carry out their duties can access it, and all access is logged for audit purposes. This is the level of protection we extend to every one of 95asia's more than 850,000 members in Malaysia.

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No Sale of Data to Third Parties

95asia never sells, rents, or trades members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not a business asset we can deal in. When we do share data with third-party partners — such as payment processors or game providers — it is solely to enable the service to function, and it is done under strict confidentiality agreements that prohibit any other use of that data.

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Guaranteed User Rights

As a 95asia member, you have clear legal rights under Malaysia's PDPA 2010 — the right to know what data we hold about you, the right to correct inaccurate data, and the right to request deletion under certain circumstances. We keep the process straightforward. Submit your request via email or live chat, and our team will respond within 14 business days — usually sooner.

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Full Transparency in Bahasa Malaysia

The 95asia Privacy Policy is written in plain, straightforward language — not in convoluted legal jargon designed to confuse. We believe you deserve to know exactly how your data is used, and we are committed to explaining it in a way that anyone can understand, without needing a law degree to interpret it.

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Malaysia PDPA 2010 Compliance

95asia fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing how companies handle the personal data of Malaysians. For us, this goes beyond a legal obligation; it reflects our commitment to responsible data handling standards that we believe every Malaysian user deserves from any platform they choose to trust.

About This Document

This Privacy Policy ("Policy") is issued by 95asia ("we", "the Platform", or "95asia") and applies to all individuals who register an account, use our services, or browse the 95asia website at

1

Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") is issued by 95asia ("we", "the Platform", or "95asia") and applies to all individuals who register an account, use our services, or browse the 95asia website at 95asia.best.

95asia operates as an online casino and Sports Betting platform built specifically for Malaysian players. To deliver these services, we need to collect and process certain personal data about our members. We take this responsibility seriously and are committed to handling all personal data in a way that respects your privacy and complies with applicable law — in particular, Malaysia's Personal Data Protection Act 2010 (PDPA).

This policy covers:

  • The types of personal data we collect and how we collect it.
  • The purpose for which the data is used.
  • The parties with whom we may share your data.
  • How we protect your data from unauthorised access or disclosure.
  • How long we retain your data.
  • Your rights with respect to your personal data.
2

Personal Data We Collect

95asia collects various types of personal data depending on how you interact with our platform. The main categories we collect are as follows:

Account Registration Data:

  • Full name as shown on your identification card.
  • Email address.
  • Mobile phone number (for verification and communication).
  • Date of birth (for age verification — 18 years and above).
  • Password (stored in hashed form — we have no access to your actual password).

Identity Verification (KYC) Data:

  • A copy of your identity card or passport.
  • Bank statement or proof of address (no older than 3 months).
  • Any additional documents required to fulfil anti-money laundering (AML) obligations.

Financial Transaction Data:

  • Deposit and withdrawal history (method, amount, date, time).
  • Payment method information (account number for linked e-wallets such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, or FPX — we do not store full account numbers; only the last few digits are retained for reference).
  • Transaction status and processing records.

Game Activity Data:

  • Betting and gaming history (game type, bet amount, outcome, date).
  • Current account balance and transaction movements.
  • VIP program progress and claimed bonuses.

Technical & Usage Data:

  • IP address at the time of login.
  • Device information (device type, operating system, web browser).
  • Cookie and session data (see Section 6 for further details).
  • Date, time, and duration of each login session.
Data We Do NOT Collect

95asia does not directly collect credit or debit card numbers. All financial transactions are processed through third-party payment providers that hold their own security certifications. We also do not collect biometric data (fingerprints, facial recognition) for login purposes.

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How We Use Your Data

95asia uses the personal data we collect for the following purposes:

Purpose of Use Legal Basis
Creating and managing your account Contract performance
Processing deposits and withdrawals Contract performance
Identity verification (KYC) Legal obligations (AML)
Providing customer support Contract performance
Detecting and preventing fraud Legitimate interest / Legal obligation
Bonus and VIP programme management Contract performance
Responsible gambling compliance Legal obligations
Marketing communications (with consent) Consent
Platform improvements and analytics Legitimate interests
Licensing requirement compliance Legal obligations

We will not use your data for any purpose not listed above without first obtaining your additional consent. If you previously agreed to receive marketing communications but have since changed your mind, you may withdraw that consent at any time by contacting the 95asia support team or using the "unsubscribe" option in any marketing email you receive.

4

Data Sharing with Third Parties

95asia does not sell your personal data. However, in the course of operating the platform, we may need to share your personal data with the following categories of third parties:

  • Payment Processors: E-wallet and online banking providers such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and banks supporting FPX require the necessary information to process your financial transactions. This sharing is kept to the minimum required to complete each transaction.
  • Game Providers: Gaming platforms from Evolution Gaming, Playtech, Pragmatic Play, and other providers may receive session data required to run the games. They do not receive your full personal identification information.
  • IT Service Providers: Companies providing server infrastructure, cloud services, and technical support may have access to data in the course of delivering their services. All such parties are bound by strict data processing agreements.
  • Relevant Authorities: We may be required to disclose data to law enforcement agencies, courts, or regulatory authorities when mandated by law or a valid court order.
  • Anti-Fraud Services: Fraud detection and anti-money laundering (AML) service providers that assist us in identifying and preventing illegal activity.

Our commitment: Every third party we share data with is bound by a data protection agreement that prohibits them from using that data for any purpose beyond what is specified. We conduct due diligence assessments on all third-party partners before sharing any 95asia member data with them.

5

Data Security Measures at 95asia

95asia continually invests in security infrastructure to ensure our members' personal data is protected to the highest standard. The technical security measures we have implemented include:

  • Data encryption in transit: All communications between your browser and 95asia's servers use TLS 1.3 protocol with 256-bit SSL certificates, ensuring that data cannot be intercepted in transit.
  • Encryption of data at rest: Sensitive data such as passwords are hashed using a strong algorithm (bcrypt), and financial information is encrypted using AES-256 when stored in the database.
  • Role-based access control: Access to member data is restricted to staff who require it to carry out their job responsibilities. All access is logged, monitored, and reviewed on a regular basis.
  • Two-factor authentication (2FA): We offer 2FA for all member accounts and enforce it as mandatory for internal staff access to systems containing personal data.
  • 24/7 security monitoring: Our intrusion detection system monitors all network and account activity in real time, with automated alerts for suspicious patterns.
  • Regular security audits: We conduct regular penetration testing and security audits to identify and address potential vulnerabilities before they can be exploited.
  • Incident response plan: 95asia has clear procedures in place for handling any data breach, including the obligation to notify affected members and the relevant authorities within the timeframe required by law.

Even with all these security measures in place, no system can be guaranteed 100% secure. We encourage you to play your part in keeping your account safe — use a strong password, enable 2FA, and notify us immediately if you suspect any unauthorised access to your account.

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Cookies & Tracking Technologies

The 95asia website uses cookies and similar tracking technologies to keep the platform running smoothly, enhance the user experience, and gather analytics information. The following are the types of cookies we use:

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the 95asia platform and could prevent you from logging in or using certain features properly.

7

Data Retention Period

95asia retains your personal data for as long as it is needed for the purposes set out in this Policy, or as required by applicable law. The following are general guidelines on data retention periods:

  • Active account data: Retained for as long as your account remains active and for the period following account closure as required by law.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with anti-money laundering (AML) legal requirements and applicable financial regulations.
  • KYC Records: Retained for the duration of the active account plus 5 years after account closure, or longer if required by the relevant authorities.
  • Security and activity logs: Retained for 2 years for fraud detection and dispute resolution purposes.
  • Customer support communications: Retained for 3 years for reference and quality assurance purposes.

When your data is no longer needed and there is no legal obligation to retain it, 95asia will securely delete it using methods that ensure it cannot be recovered.

8

Your Rights Regarding Personal Data

As a 95asia platform user based in Malaysia, you have the following rights under the PDPA 2010 and our own policy:

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Right of Access

You have the right to request a copy of the personal data 95asia holds about you. We will provide this in a reasonable format within 14 business days of receiving your request.

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Right to Rectification

If the data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. This can be done through your account settings or by contacting our support team.

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Right to Erasure

Under certain circumstances, you have the right to request that we delete your personal data. This right is subject to our legal obligations to retain certain data (such as financial records).

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Right to Object

You have the right to object to the processing of your data for specific purposes, particularly direct marketing. Once an objection is received, we will stop processing your data for that purpose.

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Data Portability Rights

You have the right to receive your personal data in a structured, machine-readable format and to transmit that data to another party where technically feasible.

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Right to Restriction of Processing

Under certain circumstances, you have the right to request that we restrict how we process your data while a dispute or related request is being resolved.

To exercise any of the rights above, contact our privacy team by email at [email protected] with the subject line "Data Privacy Request", or via live chat on the 95asia platform. Please include your account username and the nature of your request. We will respond within 14 business days.

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Children's & Minors' Privacy

95asia is a platform strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If you are a parent or guardian and believe your underage child has registered an account on 95asia, please contact us immediately at [email protected]. We will investigate the matter and take immediate action, including closing the relevant account and deleting all personal data associated with that individual.

We also encourage parents and guardians to use appropriate parental control software to prevent children from accessing online gambling sites.

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How to Contact Us for Privacy Matters

If you have any questions, concerns, or requests regarding this Privacy Policy or how 95asia handles your personal data, please contact us through the following channels:

  • Email: [email protected] (please include the subject: "Privacy Enquiry")
  • Live Chat: Available 24/7 within the 95asia platform — the fastest way to get a response.
  • WhatsApp: Our support number is available in the "Contact Us" section of the 95asia platform.

Our team aims to respond to all privacy enquiries within 3 business days and to resolve more complex requests within 14 business days.

If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) through their official channels.

Changes to This Privacy Policy

95asia reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. The "Updated" date at the top of the page will always reflect the most current version. For significant changes, we will notify members via email or an in-platform notification. Your continued use of the 95asia platform after any changes are published constitutes your acceptance of the updated policy.

Understanding 95asia's Privacy Policy — What Matters for Malaysian Players

Honestly — most companies' privacy policies read like documents designed not to be read. Dense legal jargon, run-on clauses, deliberately vague language. At 95asia, we've tried to do the opposite. We want this privacy policy to be something you can actually understand — not just another page you scroll past and click "Accept" without reading.

So let us explain what matters most in plain language. First, why do we need to collect your data at all? The answer is straightforward: we cannot operate a safe and legitimate online gambling platform without knowing who our users are. This is not because we enjoy holding data — it is because Malaysian law and online gambling industry standards require us to verify user age, conduct anti-money laundering checks, and ensure that payouts reach the right person. Without this basic data, we cannot operate responsibly.

Regarding the KYC documents we request — your identity card and bank statement — we understand this is sensitive information and you may feel some hesitation about submitting it. That concern is entirely reasonable. What you should know is that these documents are transmitted over an encrypted SSL connection, stored on protected servers with restricted access, and only accessible to staff handling specific KYC and compliance cases. They are not something that general support staff can view in their day-to-day work. And once your account is verified, those documents are effectively "locked" — they cannot be accessed again except for legitimate investigative purposes.

Many 95asia members ask about their betting history data — who can see it and what it is used for. Your betting history is treated as confidential data. Our customer support team can view it to help you resolve disputes or queries about specific transactions. Our compliance team uses it to meet legal obligations and identify patterns that may indicate problem gambling. Beyond that, it is not shared with any external party without a legitimate reason. We do not sell it to advertisers, pass it to game providers for their own analytics, or use it to target you with ads on other platforms.

One aspect of privacy that players often overlook is account security on their own end. We can protect your data from external threats with all the systems we have in place, but if your password is "password123" or you share your 95asia login with a friend, that is a risk we cannot manage for you. Enable 2FA on your account — it takes just 2 minutes and adds a significant layer of protection. Also, avoid using the same password for 95asia as you do for your banking or email accounts.

Regarding your rights — if you ever want to know what data 95asia holds about you, you can request a copy. This is a right guaranteed under Malaysia's PDPA 2010, and we honour it fully. Send us an email with the subject line "Data Access Request" and we will prepare your data report within a reasonable timeframe. If any data is inaccurate — a misspelled name, an old phone number — you can ask us to correct it. And if you close your account and want us to delete all your data, we will do so within the limits permitted by our legal obligations to retain certain records.

To parents who may be concerned about their child using the 95asia platform — we appreciate you taking the time to check. All 95asia accounts require age verification, and we will request proof of age before any first withdrawal is processed. If you suspect that an account has been registered by a minor, contact us immediately. We will act promptly. As an additional precaution, consider enabling parental control software on devices your children have access to.

Ultimately, your privacy matters to 95asia not merely as a legal obligation, but as a cornerstone of the trust that underpins our relationship with over 850,000 members across Malaysia. Every time you log in to your 95asia account, you are entrusting us with your personal information. We do not take that trust lightly. If you have any privacy questions not addressed in this document, our team is available 24/7 via live chat or email at [email protected].

FAQ — 95asia Privacy Policy

The most common questions members ask about how we handle their personal data.

No. 95asia has never sold, rented, or shared members' personal data with any third party for marketing purposes. We also do not use your gaming activity data to target you with ads on our platform or other websites. Any data we share with third parties is limited strictly to what is necessary to provide our services — for example, with payment processors such as Touch 'n Go or DuitNow to process your financial transactions. All such sharing is done under strict data protection agreements.

The KYC (Know Your Customer) process is a legal requirement for financial and online gambling platforms under applicable anti-money laundering (AML) laws. This is not optional for us — it is a licensing obligation that ensures the 95asia platform is not used for illicit financial activity. Your identity card also allows us to verify that you are aged 18 and above, and to ensure withdrawals are processed to the correct individual. KYC documents are stored with strict encryption and access is tightly restricted. After initial verification, they are not used for any other purpose.

You may request access to your personal data by emailing the 95asia privacy team at [email protected] with the subject line "PDPA Data Access Request". Please include your account username and the type of data you wish to access (e.g., all account data, transaction history, game activity records). We will first verify your identity, then provide the requested data report within 14 business days. No fee is charged for the first request within any 12-month period. This is your right under Malaysia's PDPA 2010.

When you close your 95asia account, your data is not immediately deleted because we have legal obligations to retain certain records — specifically financial and transaction records, which must be kept for a minimum of 7 years under Malaysia's AML laws. This data will be "locked" — it will not be actively used or accessible to the company's general operations — but it will be held in a secure archive for legal compliance purposes. Other data not subject to legal retention obligations will be deleted in accordance with our scheduled deletion process. You may request further details about what data is retained and for how long after account closure by contacting our privacy email.

95asia does not store your full e-wallet or bank account numbers in our systems. When you link a payment method such as Touch 'n Go, GrabPay, DuitNow, or FPX, the actual transaction is processed by a third-party payment provider with its own PCI-DSS security certification. What we retain in our systems is only a reference token and the last digits of your account number (e.g., ****4321), solely for display and transaction reference purposes. This means that even in the event of a security incident on our systems, your full payment account number will not be exposed.
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Your Data Is Safe at 95asia — Join Us Today

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PDPA 2010 Compliant · SSL 256-bit · Data Not Sold · Malaysian Local Payments · 18+ Only

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